Testimonials

"I am totally sold, from being a complete skeptic, on the benefits in these tests. They assess real aptitude and provide coaching tools for someone with most of the abilities you want but still may need some mentoring. I am definitely pleased we have saved time and money with these test results. Used with other decision factors, they provide beneficial guidelines on some issues we would not have recognized."

Margarite Alvarez, CEO
Choice Home Health Care/Community Care
Monterey, California

"I have thoroughly enjoyed your training classes. Your expertise, humor, patience, and tools will be utilized and will enable me to be a more effective leader. You are truly a gifted teacher, and I thank you for sharing your time and knowledge."

Debby Aiello, RN, Charge Nurse
Silicon Valley Surgery Center


"The Profiles Performance Indicator and Profiles Team Analysis gave our leaders and team members clear, measurable team behaviors to increase personal and team effectiveness. In addition, Roberta's collaboration on measuring the bottom line impact of our team building created clear measures on increasing team performance."

Martin Woodrow, Director
Executive & Leadership Development
KLA-Tencor Corporation
Silicon Valley, California

"Assessment Strategies have assisted us to hire quality employees through the use of background checks and the honesty and work ethic assessment. Also, the Profile Sales Indicator provided information that was critical to our hiring of top sales employees.

In addition, we used the Customer Service Perspective to identify our customer service standards. This tool has supported our training of our front-line administrative staff. Roberta provided us with timely assessment reports and consultation. Thank you so much for your professional commitment to our company."

Joey Bartlett, Dealer Principal
Tri County Business Systems
Salinas, California

"Roberta set up our employee selection process, orientation and performance evaluation practices so that we could hire the best, meet legal requirements and get our new employees productive as soon as possible. Her enthusiasm, ability to get results within tight timeframes and her customer service is exemplary. Use of her expertise freed up our time so that we could focus on sales and customer service."

LuAnne and Todd Hutchings, Owner
My Private Liaison
Marina, California

"Roberta's follow up coaching after the time management workshop really assisted me to take actions to achieve my goals."

Office Administrator
Global Engineering Firm
Toronto, Canada

"Roberta's instruction and feedback on delegation has resulted in a decrease in my workload and stress level."

Office Administrator
Global Engineering Firm
Austin, Texas

A sampling of over 40,000 clients who use our products and services:

Retail/Services:
Brenntag
Carmel Real Estate Partners
Ciba Vision
Deluxe Corporation
Griffin International read more >
John H. Harland Co read more >
Simon Property Group
Swedish Match North America read more >
Redi Carpet read more >
Tri County Business Systems
United Freight Services read more >

Broadcasting, Media, Communications:
AT&T
Valley Lehigh PBS read more >

Agriculture/Food:
The Compass Group read more >
Whole Foods read more >

Technology:
KLA-Tencor Corporation

Hospitality:
Marriott

Medical:
Dental One read more >
Gambro read more >
Spectrum Healthcare Services read more >
VHI Healthcare read more >

Banking, Investment, Insurance:
Aegis Lending read more >
Americrest Bank
First National Bank and Trust
Harland Financial Solutions
Hilltop National Bank read more >
The Mechanics Bank read more >
Postal Credit Union
Sun Life Financial read more >

Manufacturing:
Alfa Laval, Inc. read more >
Centro, Inc. read more >

Non-Profits:
Children in Crisis read more >

Education:
National American University read more >
Texas State Technical College

Government:
Brazos River Authority read more >

"Our company gets a good return on investment from the Profile XT assessment. We've found the product crucial in helping us promote retention and enhance productivity. Your assessments are an important part of our HR tool kit."
Tom Rose and Allan Cantor, Sun Life Financial

"We've used the Profile XT and Step One Survey for retention and hiring. They help us pinpoint the right questions to ask people so we can find a better fit for the company. Our Client Services Representative is fabulous to work with and we have a good relationship."
Gambro

"Our Bank was looking for additional tools to assist us in selecting the right applicants. We use Profile XT, Step One Survey II, Profile Sales Indicator, and Customer Service Perspective. With these, we are better able to determine who is a good fit for the position and for our Bank. Our customer service representative has been very helpful in meeting our needs."
Hilltop National Bank

"Since we started using Profiles Sales Indicator for pre-employment screening for sales employees, we've been very happy. Because the test is online, we find it easy to use. We test all applicants and make better hiring decisions, giving us a better workforce. We are very happy with the service."
Lisa Garnet, Swedish Match North America

"We wanted to examine the potential ability of entry-level employees. For a while, we used Profile XT only. Now we are also using Step One Survey II. We discovered we could probe a candidate's interests more deeply. The assessments uncover traits and attitudes that would not normally have come up in our regular interviews. Everyone at Profiles International is very helpful and proactive."
Phil Buckleman, Alfa Laval Inc

"We have saved a great deal of money using Profiles International assessments because we haven't made a bad hiring choice. I like the variety of the assessments that we can use, and the option to specialize in different areas."
Jerry Hosko, Redi Carpet

"Two recent hiring decisions made our managers feel very confident. They said they feel confident about their selection choices based on the use of the assessment. Your web site is awesome, very accessible and easy to use. And we can always find someone to answer our questions."
Alice Willmarth, The Mechanics Bank

"Over a three and half year period, our company's turnover was reduced by 49 percent, because we used the Step One Survey II. The savings we realized by hiring fewer people saved us almost a quarter of a million dollars. We started using Step One Survey in January 2001. The first year, turnover was high. The second and third years, it dropped substantially. Overall, we hired 33 percent fewer employees. We calculate that turnover costs $7,100 per employee. Since we hired 35 fewer people in 2002 and 2003, we saved $248,500."
Rhonda Griffin, Centro, Inc.

"We have been using Profiles Assessments since 1993 and I want to compliment you and your company on the constant development of new products and the improvements you have made through the years. The Profile gives me information about our people that is not just "on target," it hits the bulls-eye every time. Using The Profile, we are improving productivity and the efficiency of every employee. It is an incredibly effective tool that I wholeheartedly endorse and recommend."
James M.D. Maloney, President. United Freight Services

"By having all of us complete the Profile XT Job Analysis Questionnaire, we were able to agree on the key skills required for recruiting our new Executive Director. This tool became invaluable when we compared the candidates background to the profile established for the position. The Check Point 360 Assessment is also a valuable tool. The method of gathering group feedback and creating a forum for discussion benefits both the employee and the organization."
Marlena Myers, Children in Crisis, Inc.

"Profile XT helps us get a grip on employee turnover. The assessment also helps us get people in the right job. Since using Profile XT, we've decreased turnover in certain areas. We have no complaints and found Profiles' training very useful."
Misti Merriam, National American University

"We attribute our increased hiring confidence to Profiles International's assessments. Small companies like ours especially need to hire the right person for each job. We save time by training the right people for our company. The assessments give a clear and accurate profile of potential candidates. Our new employees match their job perfectly. Your tools keep us on target."
Pat Simon, Lehigh Valley PBS

"Profiles XT and Checkpoint 360 are the products we like to use for leadership development. These tools give participants insight into their own skills."
Michelle Hirsch, Whole Foods Market

"Our company always uses the Performance Indicator when hiring new doctors. We've used it hundreds of times to identify whether or not a doctor has the right personality for the job. Now we encourage the company to use it for other leadership positions. Everyone at Profiles has been a joy to work with. Kudos to the company!"
Richard Nicely, Dental One

"Profiles International is first-rate. We are in our third year of using your assessments. In the first year, we replaced every manager, then asked Profiles to step in and help us 'align our compass' with their assessments. Profiles helped us build a team that, for the first time, shares priorities and a focus. And our people are enthusiastic about taking the test -- no more apprehension."
Patrick Adams, Brazos River Authority

"We used the assessments when hiring 141 people in the 18 months after implementing. The end result: An incredible 99.3 percent score in terms of identifying and hiring productive and retainable team members. We find Profiles International and its products tremendously helpful in showing us how to guard our key assets -- our people."
Michael Owens, VHI Healthcare

"Profiles Team Analysis pinpointed exactly the same challenges as were demonstrated during the teams existence. Had we known before, what we learned after the fact, these team's ability to perform effectively could have been greatly enhanced. As it was, they threatened themselves from within. With a few minor changes, significantly greater performance could have been realized."
G. Benson Lange, Director of Engineering, Griffin International

"The Checkpoint 360 is the best product in this category that I've used. As you know, this tool replaced another product that we had been using exclusively for almost two years. The managers and executives at Spectrum Healthcare Services (SHS) receive more valuable information in an easy to read, color-coded format, which encompasses everyone's individual learning style. Not only is there validated feedback, but a comprehensive action plan that each person may use to implement change, based on the facts from their customized report."
Patricia L. Keeley, Director, Spectrum Healthcare Services, Training and Development

John H. Harland Company is a leading provider of software and printed products (NYSE:JH) to the financial services and educational market. This case study concerns the Dallas facilities of Harland Financial Solutions, Inc. a wholly owned subsidiary of J H Harland.
A major challenge presented itself to this company because of the implementation of new digital technology. Digital technology in the printing industry drastically changed the process used to print checks, direct marketing materials and financial forms. The company had hundreds of loyal employees who had to be assigned to new and different jobs. "The skills needed to work in print production under the old analog methods are completely different from what we need today," says David Cline, production manager of this company's main plant. "We needed a way to figure out which employees should be placed in which new jobs." To deal with the challenge the company administered Profile XT to all production employees. The results not only showed which employees were better suited for retraining on digital systems, but also measured the attitudes of candidates to be retrained to learn new skills. Employees who were not assessed highly for production jobs were moved to customer service or other administrative areas of the company. In fact, two employees who worked for years in production are now successfully working at inside sales, their aptitude having been discovered by additional assessments. J H Harland has now integrated the new digital methods and its productivity is higher than ever. Even though this challenge completely changed the way in which this company produces its products, not a single employee was terminated in the transition.

Compass Group North America, a leader in contract foodservice and hospitality, is a division of Compass Group PLC, the world's largest foodservice company. With operations in more than 90 countries and revenues of $21 billion, the company employs over 400,000 people worldwide. "When we started using Profiles assessments our retention was 76%. Now, it's 98%. Our employee satisfaction survey is up to 79%, while our industry benchmark is 56%."
Pam Perrine, Talent Management Director, Compass Group

Aegis Lending, Profiles' Client of the Year for 2004, is a diversified mortgage banking company with 101 branches from coast to coast. The company employs about 2,700 people and does over $5 billion in business annually. D'Angelo and Breaux observed that people who did not fit their customized Profiles hiring pattern were not able to keep up with the demands of their positions. As employees who fit the pattern were hired in greater numbers, productivity improved spectacularly. Aegis rebounded from a losing situation and posted profits of $9.3 million in 2001, $23 million in 2002, and $42 million in 2003. While John D'Angelo says other factors also contributed to the company's turnaround, he does credit Profiles assessments for at least 25% of the positive change in direction. That amounts to over $18 million, an astronomical return on investment considering the low cost of Profiles assessments.

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Assessment Strategies
705 Union St.
Pacific Grove, Ca 93950