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Training
Roberta
Young conducts needs assessments, designs and delivers
customized training and collaborates with organizational leaders
to evaluate the business impact of the training.
Examples
of training that can be provided are leader and managerial
development courses, customer service training, and time management
training.
Result:
In a two year period, training costs were reduced by 50%,
saving $128,000 while customer satisfaction ratings increased
by 6%.
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Assessment
Strategies
705 Union St.
Pacific Grove, Ca 93950
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