Research has shown that top leaders and managers are associated with high quality, customer satisfaction and employee retention. Leaders communicate the organization’s values in what they say and how they interact with the people on their teams.
People want to be valued, cared about, listened to, appreciated, respected, involved, and connected. In addition, they want to have meaning in their work and to have opportunities to excel and grow. The number one reason employees resign is when the leader understands his or her behavioral tendencies and the tendencies of employees, communication can improve.
The Profiles Performance Indicator (PPI) and the Profiles XT (PXT) give leaders and managers information about their own behavioral tendencies and those of their employees as well as suggestions for improving performance effectiveness.
In addition, the Profiles Managerial Fit (PMF) is a manager assessment test which measures critical workplace compatibility factors between managers (executive, director, supervisor, team leader, etc.) and their employee(s) to determine managerial fit. Understanding the dynamics of the supervisor-subordinate relationship helps the manager work more effectively with each employee by recognizing where their perspectives are similar and where they differ. With this increased understanding, managers can easily identify areas they need to develop, go through appropriate manager training, and take steps to become a top performing manager.